Most of our customers are not at home when we clean. If you prefer to be at home while it is being cleaned, we will be happy to work around you. We do ask that you not clean alongside your cleaners, as it is a bit disruptive to our cleaning methods and makes for a less efficient cleaning. If you will not be home at the time of your cleaning, we can work that out in several ways. Some customers give us a code to enter the house through a front or garage door. Many customers supply us with a spare key to their home. (For security, all keys are coded with a numeric code. Only our office staff has access to our key codes). Some customers place a key in a certain location – under the back doormat, in a mailbox, etc. You can also purchase a lockbox (like the ones that real estate agents use, available in hardware stores or through the internet) and leave the key in it on your scheduled cleaning day.